Privacy Policy
1. Data Controller
Utility Haven Way Co., Ltd. Office 11, 61 Sample-gil, Yeonsu-gu, Incheon 00000 Email: contact@utilityhavenway.click Phone: +82 32 0000 3290
2. Information We Collect
Information you provide: When you submit our contact form, we collect your name, email address, selected ceremony type, preferred date, and message content.
Automatically collected information: We may collect anonymised usage data through analytics cookies if you consent. See our Cookie Policy for details.
Ceremony engagement data: When you engage our services, we collect additional information necessary for ceremony documentation, including participant names and photographs, as described in your scope letter.
3. Purpose of Processing
We process personal information to:
- Respond to inquiries submitted through the Site
- Deliver ceremony documentation and related services
- Comply with legal obligations under the Personal Information Protection Act (PIPA)
- Improve Site functionality (with consent for analytics)
4. Legal Basis
Processing is based on your consent (contact form submissions, cookie preferences), contractual necessity (service delivery), and legal obligation (record retention requirements).
5. Data Retention
Contact form inquiries are retained for twelve months unless a service engagement follows, in which case records are retained per the scope letter and applicable retention schedules. Ceremony documentation materials are retained only as specified in your engagement agreement.
6. Your Rights
Under PIPA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate data
- Request deletion of data no longer required for its stated purpose
- Withdraw consent for processing based on consent
- File a complaint with the Personal Information Protection Commission
To exercise these rights, contact contact@utilityhavenway.click.
7. International Transfers
We do not transfer personal information outside the Republic of Korea except where required for remote ceremony attendance via encrypted communication tools, in which case we use providers with adequate safeguards.
8. Security
We implement appropriate technical and organisational measures to protect personal information, including encrypted storage for digital ceremony deliverables and access controls at our Incheon office.
9. Children’s Privacy
The Site is not directed at individuals under eighteen years of age. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be noted on this page with an updated date.
Last updated: August 2025